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Legal Notices for Japan Customers
| Seller | Bellcadia Co., Ltd. | |
|---|---|---|
| Chief Operating Officer | Takeshi Tatsuno | |
| Address | 2-2-2 Shinmachi, Nishi-ku, Osaka 550-0013 | |
| Phone Number | 06-6538-5797 | |
| Additional Charges Beyond the Product Price | Consumption tax and gift wrapping fee (optional). Worldwide shipping is free ($0.00). | |
| Returning Defective Products | Our warranty covers all defects in materials and workmanship to the original owner. If a product is determined to be defective, we will repair or replace it, or provide a refund if it is not replaceable. Contact us using the repair/warranty claim form. | |
| Returning Non-Defective Products | Returns must be made within one week of receiving the item. Please request a return via the Order Status page. If you have paid by credit card, the original bill will be debited due to the billing process, and any refunds due to returns will be reflected in the same month or the following month. If you have paid by cash on delivery, the amount will be refunded by bank transfer, postal transfer, registered mail, postal money order, or by adding Montbell Club Members' Points (for Montbell Club members only). | |
| Product Delivery | When the item(s) are in stock, your order will be shipped within 7-10 business days. If the item(s) are not available or if there are delays in shipment for certain reasons, you will be contacted by us. | |
| Payment Method / Debit Date | The following payment methods are available: credit card, debit card, Alipay, or cash on delivery. | |
| Credit card | We accept JCB, Visa, MasterCard, American Express, Diners Club, and Discover credit cards. Based on the terms and conditions of each credit card company, the amount will be automatically debited from your bank account. | |
| Debit card | We accept debit cards such as JCB, Visa, MasterCard, and American Express. In accordance with the terms and conditions of the card issuer, the amount will be deducted immediately from your bank account. | |
| Cash on delivery | Please pay in cash for the products at the time of delivery. We will cover the cash on delivery fee. (Japan domestic shipping only) | |
| Alipay | Alipay is accepted, while AlipayHK is not available. | |
